Please be careful of cheap copies.
There are many counterfeit "Ionion MX" products circulating on mail order and auction sites.
We cannot accept returns, exchanges, or repairs for products not purchased from authorized dealers, so we ask that any product issues be resolved between you and the retailer from which you purchased the product.
We ask that you take great care not to mistakenly purchase counterfeit products.
Especially when a product is being sold at a low price, we recommend that you thoroughly check the reliability of the product seller (distributor), as well as return, repair and other regulations before considering purchasing.
When purchasing IONION MX, please choose a trusted authorized dealer.
Regarding counterfeit products *Updated on May 29, 2024
We have confirmed that new counterfeit "Ionion MX " products are being sold.
To combat counterfeit products, we attach an "authenticity verification hologram sticker" next to the barcode on the package.
If you turn on your smartphone camera and point it at this QR code, the words ii2.me will appear. Clicking on them will take you to the authentication system, where you can click "Snap with camera to authenticate" and point the camera at the QR code again to confirm that it is genuine. 
All products currently being shipped have this sticker attached. Please check that this sticker is attached before purchasing.
Ionion HX is also available. *December 1, 2021
In December 2021, we confirmed that counterfeit "Ionion HX," an OEM product of "Ionion MX," was being sold.
The Ionion HX is available in three colors: Aqua Blue, Galaxy Blue, and Silver. Beware of counterfeit Ionion MX products. To avoid potential problems, purchase from an authorized dealer.
|
 |
What is a counterfeit Ionion MX?
Since March 2020, cleverly crafted copies of "Ionion MX" have been circulating in the Chinese market.
These counterfeit products are difficult to distinguish from genuine counterfeits, as they are not only copied from the product itself, but also from the packaging, instruction manual, warranty card with serial number, and accessories. We are concerned that the use of such counterfeit products may cause premature failures and health problems due to defects in the counterfeits. We will take legal action against vendors selling such malicious counterfeit products, including civil and criminal charges. We urge our customers to avoid purchasing such counterfeit products and to purchase from authorized retailers.
Furthermore, unlike genuine products, counterfeit products have obvious functional defects and differences in mechanism, and we cannot provide repairs in the event of a malfunction.
*Ionion MX can be purchased online through our website and official sales site . Only.
Please note that products purchased from other companies' websites may not be covered by the warranty.
关于IONION MX's products
In the near future (March 2020), the cleverly produced “IONION MX” product will be launched in the market in China.
This is a minor product that is not a product, including packaging, instructions for use, maintenance card (order number), and the arrangement is based on the system.
It's difficult to distinguish and the quality is poor. If you are responsible for using this product, please be aware that this may cause premature failure or damage to your health. We have implemented legal measures to take control of merchant houses with inferior quality products, comprehensive civil prosecution and criminal directives.
If you are purchasing a product from our authorized store, please avoid purchasing this item with inferior quality products.
In addition, the original product may be different from the original product, and the actual performance may be different from the original product, and the product may be repaired without any trouble.
* IONION 's line-up song, the government official's main page in the company's headquarters, and the official song on the station .
Please note that there are other companies that sell products on the network that are not available for purchase.
Counterfeit certificates are also being produced.
When sellers of counterfeit goods are asked by customers whether the goods are genuine, they create and give to the buyers counterfeit certificates to make them appear genuine.
Please be aware that there are various methods used to sell counterfeit goods.
We will file charges against such unscrupulous businesses and strive to ensure that our customers can purchase IONION safely.
If you are a merchant who buys a product, if you are a consumer, you are correcting the quality of the product, if you are a merchant, if you have purchased an authentic product, if you are a merchant, if you are a merchant who has purchased a product that is genuine, please be aware that there are various illegal methods of purchasing the product. Our company has submitted a small defective purchase, so we are a big consumer, and we strive to make safe purchases.
We are currently filing lawsuits against counterfeit product sellers.
We are working with the Osaka Prefectural Police to file charges against vendors who continue to sell counterfeit goods, and will continue to take strict action against unscrupulous vendors.
